Frequently Asked Questions

Yes. Karınca Lisans is operated by Karinca Digital Ltd, a company registered in England & Wales (Company No. 17132515). Every sale is invoiced, payments are processed through Stripe's PCI-DSS compliant infrastructure, and your card details are never stored on our systems. For more details, see our Is Karınca Lisans Trustworthy? page.

All our licenses are activated through the official systems of the manufacturers themselves (Microsoft, Adobe, ChatGPT, CapCut, etc.). No third-party panels, cracks, or bypass software are used. If a license doesn't work, we replace it or refund you — no questions asked.

We negotiate bulk (volume) license agreements and make high-volume purchases, which brings our unit cost well below individual retail prices. We pass those savings directly on to our customers. A low price doesn't mean the license is fake or invalid — every product we sell is genuine and invoiced.

Yes. We are an officially registered company. An invoice is issued in your name after every order and emailed to you. Corporate buyers can also request a company invoice.

Windows, Microsoft Office, Adobe Creative Cloud, AI platforms such as ChatGPT, Claude and Gemini, WordPress tools like Elementor Pro and Rank Math Pro, SEO software such as Semrush, and Autodesk products — 155+ licenses across 12+ categories. Browse them all on our products page.

A step-by-step activation guide is emailed to you after every order. Our Installation Guide also has video and written instructions for each product. If you run into trouble, our WhatsApp support team is happy to help.

It depends on the product. Windows licenses are typically tied to a single device, Microsoft 365 Family supports up to 6 devices, and Adobe Creative Cloud can be active on 2 devices. Each product page clearly states its device limit.

The licenses we provide are active and usable from the start. In the rare case of a manufacturer-side issue, we send a free replacement license under warranty. Every sale includes an exchange-or-refund guarantee.

Credit card, debit card, and bank transfer (EFT) are accepted. All card transactions are processed through Stripe's PCI-DSS compliant infrastructure — your card details are never stored on our systems.

Once payment is confirmed, an invoice is issued in your name and automatically sent to your order email address. If you're a corporate taxpayer, just provide your tax number at checkout.

Yes. We offer custom pricing for multi-license or corporate orders. Reach us via our contact page or WhatsApp (+90 850 840 82 70) and we'll prepare a tailored offer.

Once your payment is confirmed, your license key or account details are emailed to you — delivery is usually a matter of minutes. It may take a few hours during peak periods. Please also check your spam folder.

First check your spam folder. If it still hasn't arrived, send us your order number via WhatsApp (+90 850 840 82 70) and we'll resolve it the same day. Our payments run through Stripe, so your payment is protected either way.

If your license doesn't work for any reason, we send a replacement immediately; if that isn't possible, you receive a full refund. This guarantee applies to every product we sell.

Yes. For any installation, activation or usage issue, WhatsApp (+90 850 840 82 70) and info@karincalisans.com are both active. Our Installation Guide also has product-specific instructions.

Messages sent between 08:00–19:00 are answered the same day. Requests outside business hours are handled the next business day. For urgent matters, you can leave a message on WhatsApp anytime.

Return terms for digital license products are detailed in our Cancellation and Return Policy. If a product doesn't work or doesn't match its description, we offer an exchange or a full refund.