İptal ve İade Şartları

1. Digital Products

Karincalisans.com mainly sells digital products (software licenses, digital keys, etc.). Since digital products are products that are delivered instantly in electronic environment due to their nature, there is no possibility of return or exchange after they are delivered.

2. Right of withdrawal

In accordance with the Law No. 6502 on Consumer Protection and related regulations, the right to withdrawal in digital products ends with the delivery of the product. The right of withdrawal cannot be exercised after the delivery of digital products purchased from karincalisans.com.

3. Return and exchange

Before delivery:
If your order has not been delivered yet, you can send your cancellation or change request via our contact information on karincalisans.com. Your cancellation or change request will be processed before your order is delivered.

After delivery:
After the digital products are delivered, there is no possibility of return or exchange. However, if the delivered product is defective, faulty or incorrect, your return or exchange requests will be evaluated. In such cases, it is sufficient to contact karincalisans.com. Our staff will assist you in solving the problem and initiate the return or product exchange if necessary.

4. Exceptions

If the delivered digital product is incompatible with the ordered product, or if it is not technically working or sent incorrectly, karincalisans.com takes the necessary steps to resolve the problem. These steps are; Providing technical support, replacing the product with a new one or a refund may be possible.

5. General Provisions

  • karincalisans.com reserves the right to make changes in the cancellation and return conditions.

  • Every user who orders declares that he/she has read and accepted these terms.

6. Communication

If you have any questions or requests regarding the cancellation and returns, contact us.[info@karincalisans.com]You can contact via e-mail address.