Contact
Reach the Karınca Lisans team anytime — before your purchase, during installation, or after delivery. Pick the right channel and we'll get back to you the same day.
For quick questions, installation help, and order tracking, WhatsApp gets you the fastest response.
+90 850 840 82 70 08:00–19:00 (GMT+3) — messages are answered the same day.For in-depth technical issues, corporate requests, or matters that need documentation, email is the best channel.
info@karincalisans.com Answered 08:00–19:00; messages outside business hours are handled the next business day.Follow our social channels for campaigns, new product announcements, and license guides.
Company Information
- Legal Name
- Karinca Digital Ltd
- Company No.
- 17132515 (England & Wales)
- Registered Office
- Office 18167, 182–184 High Street North, East Ham, London, United Kingdom, E6 2JA
You can verify our company record on Companies House.
Common Questions Before You Contact Us
Take a look at the questions below before reaching out — your answer might already be here.
I placed an order but haven't received my license. What should I do?
If your payment confirmation email arrived but the license hasn't, first check your spam or junk folder. If the issue continues, send us your order number via WhatsApp.
How can I verify the license is genuine?
Every license we deliver can be verified through the official activation servers of Microsoft, Adobe, and the relevant publisher. If an issue occurs within the warranty period stated on the product page, we provide a replacement or a refund.
Which payment methods do you accept?
Credit card and debit card are accepted. All card transactions are processed through Stripe's PCI-DSS compliant infrastructure — your card details are never stored on our systems.
Do you issue an invoice?
Yes. A commercial invoice is issued for every order and emailed to you.
Can I get special pricing for a corporate purchase?
For multi-license or corporate requests, email info@karincalisans.com or reach us on WhatsApp for custom pricing.
Is a refund or exchange possible?
Return terms for digital license products are detailed in our Cancellation and Return Policy. If a product doesn't work or doesn't match its description, we offer an exchange or a refund within the warranty period stated on the product page.